Return Policy

Microscope World has a 30-Day Return Policy on items that are not special-order items or marked as "Not Returnable". An item will note on the product detail page if it is not returnable. If you are not satisfied with your purchase and it is not a non-returnable item, you may return it within the first 30 days. You must call us first to obtain a return authorization number. Once the product is returned, as long as it arrives in the same new condition it was originally shipped in, as well as with all original packing materials and accessories, you will receive a full refund LESS THE ORIGINAL COST OF SHIPPING and insurance where applicable. Customers must pay their own return shipping fees.

WARRANTY OVERVIEW:

Microscope World carries a variety of brands and products, most of which include a warranty. If a product you purchase should require warranty repair you can either work directly with the manufacturer to get it repaired, or we are happy to help you with this process. If your product has out-lived its warranty, but still requires repair, we can often provide a quote for repair either from our facility at Microscope World, or at the manufacturer, and help you determine if repair is the most cost-effective option. Below you will find specific warranty information for the Swift Optical microscopes.

SWIFT:

Swift offers several different warranties depending on the product. Throughout this website each Swift product lists its specific warranty term.

• 90-Day Limited Warranty - Software.
• 1-Year Limited Warranty - 476, 477, 478, digital/analog cameras (including built-in)
• 3-Year Limited Warranty - M3 series, M3-F series
• Lifetime Limited Warranty - M2250 series, M3500 series, M3600 series, M3700 series, M5 series, M10 series, M15 series, M27LED series, SM100 series, M28Z series, M29TZ series, M2252DGL series, M3600DGL series, M10D series, M10L series.